COVID-19 response plan. Commencement of face-to-face appointments at Lifepath Psychology

Over the coming months, Lifepath psychology will be transitioning towards commencing face-to-face appointments for our clients in accordance with Federal and State Government guidelines.

Ongoing Telehealth appointments will be flexible and adapted on a case-by-case basis in line with Medicare’s Telehealth criteria for those clients that may still want to access Telehealth services.

At Lifepath Psychology we are applying strict infection control measures including higher frequency of cleaning and disinfecting our clinic spaces to minimise the risk of virus spread.

Staff at Lifepath Psychology have also completed the Department of Health’s Infection Control Training module.

Attending Lifepath Psychology for your appointment

Lifepath Psychology kindly asks that:

If you are currently experience any respiratory symptoms, fever or cold/flu-like symptoms,

if you have been ill with COVID/Corona Virus 4 weeks prior to your appointment,

been in contact with someone who has, or is suspected of having, Corona virus 4 weeks prior to your appointment,

Please do not attend our practice. Call reception immediately and our staff will arrange a telehealth appointment for you.

We also request, if you have attended our practice for an appointment and become ill with Corona Virus, please notify us immediately so we can follow government protocol regarding infectious disease control measures.

When attending your appointment

We ask that you enter our premises no sooner than 5 minutes before your scheduled appointment and observe the 1 person per 4 sq metres rule for indoor proximity. In some instances, this may require clients to wait outside until others vacate the premises.

We have taken extra health and safety precautions at Lifepath Psychology, including the installation of sneeze guards and hand sanitizer station in our reception area.

For the health and wellbeing of our staff and community we ask that you please use the hand sanitizer provided. You will also be asked to use hand sanitizer prior to using the payment terminal.

As part of stricter infection control measures, we will no longer be able to serve hot or cold beverages to clients.

Our front office team will be “contact minimising” when processing paperwork and payments. GP’s will be asked to send referrals and Mental Health Care Plans via encrypted message service HealthLink.

If you have any further queries, please feel free to email or call.

We thank you for your support and patience.

Kind Regards
Lifepath Psychology Team